Country Store Catalog
Reviews and Complaints
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Verified ReviewerDid not receive top but my check has been cashed.
Preferred solution: Deliver product or service ordered
User's recommendation: No way
Scam operational
User's recommendation: NEVER ORDER FROM THIS OUTFIT. They never answer their phone and they play this marching music which is abominable to the spirit. I believe they are SCAM. I am reporting them to BETTER BUSINESS BUREAU AND FBI AND POLICE.
Great poroducts, be sure and opt out of the catalog recurring charge in the terms and agreements.
- Great product
- Sneaky catalog enrollment
Preferred solution: Stop them from autoenrollment to there catalog
The biggest O ever.
- There is no customer service
Preferred solution: Deliver product or service ordered
Do not purchase from the Country Store
Preferred solution: Credit my credit card not a refund on a order I didn’t make.
Do not order from this company
CUSTOMER SERVICE IS A JOKE....COMPANIES WHO OUTSORCE THEIR CUSTOMER SERVICE ARE JUST GREEDY!
- Poor customer service
- Return was handled improperly
- Restocking fee
This company is totally worthless!!!!!!!
Scam on free shipping.
- Pretty pictures
- Shipping fees way too high
- Dishonesty
- Poor customer service
Preferred solution: I no longer will be buying from VCS
Poor service
- Poor customer service
Preferred solution: Price reduction
Sizing- Refunds - Fees
- Catalog is pretty
- Over prices
- Restocking fee
- Shipping fees way too high
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Aurora, ColoradoOrder
I ordered On Dec 11,2018. I was Going to purchase three items but one said it was on backorder so I did Not order it!
Placed my order for the 2 items for Christmas gift. As of Dec 24 still hadn’t seen or heard anything on the items
Called and was told that one item wouldn’t even be shipped til Dec 26th and the other item Sometime in January 2019 merry Christmas to you to thanks for making me look like an *** as now I have No gift for my mother! I was Counting On This as her gifts.
Your customer service person was rude and said well it’s on back order and left it as that say la vi basically *** your Christmas oh well we don’t care or give a *** Why wasn’t I notified That the items went on backorder after I placed My order atleast then I could have gotten something else for her and more than likely would have canceled the order but now I have Egg on my face! I think You all have serious problems with customer service and communication to you customers I will Never recommend your company to anyone after this!
On 3-5-19 and 3-29-19 you included me in your VIP Club. I didn't request this and I want a refund of $14.95 for each one. Used to be a good customer. I don't want to belong to the VIP Club. If I want
My e-mail address is redbuns@***.rr.com
Preferred solution: Full refund
Ordered Hat
- Packaging
Terrible
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Totally AGREE......my order placed on the 2nd of this month...and it's now the 19th. NO delivery.
Phone calls and emails. THEY truly do not care !