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When the Country Store told me that there would be a delay in shipping I told them to cancel the order. They said that they could not and a partial order arrived two days later in a wrinkled broken dirty box. No return label or instructions in the box and one sham did...
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2.1
#1212774
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Received 2 of 3 items in about 2 wks. Third item was backordered (which they failed to inform me)— finally rec’d 28 days later. One item very inferior quality— not like catalog picture at all, and other item was ok, but decided I did not want. Very disappointed they do...
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1.0
#1177518
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This company will show "in warehouse" ....a week or more trying to get out of stock items back in stock. I suspect to save on the $4.99 flat shipping charge. Often it's one item needed to complete an outfit which is frustrating. They are not up front with customers and...
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#1167742
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Country Store Catalog - Super slow shipping and order processing
Yeowzers, I guess Amazon et al has distorted my expectations for online shipping. My order did not ship for 4 days, then tracking info notes 10+ days for delivery ... coming via hippopotamus or what? If you have an eternity to wait go ahead and order ... if you need...
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#1167201
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Have a catalog with a catalog code to get shipping for 4.99. It says, “ for your 4.99 flat-rate shipping, use our order form, or when ordering by phone/internet, provide the catalog code in the blue box.” i put all items in my cart and enter all info however there is...
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1.3
#1137477
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My Mother In Law sent me a birthday gift of a plaid quilted vest that just wasn't quite my style. I returned the vest with credit card information to upgrade my exchange for a different item. I specifically requested that the giver not be notified of the exchange. For...
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1.0
I didn't like
  • Return was handled improperly
#1120373
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I'm still working with this company concerning a return that tracking shows was received on August 30th. The worst customer service I have ever dealt with. 4-6 weeks to process a return in this day and age is completely unacceptable. No wonder most of us only order on...
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#1109905
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I had an item back ordered and I tried repeatedly to learn what the estimated delivery status was. I could not receive a word in reply to my requests to Customer Service. Even submitting all info including the order number. No reply! Extremely disappointed with them...
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#992193
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Incompetent --I ordered an item that was out of stock. When it finally came in my credit card and been reissued because of a problem. 4 phone calls later they shipped the item. When I asked for a discount to compensate for my time and inconvience they refused. Orginal...
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1.0
#978378
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I ordered 2 fleece cardigans for my Mom on 11/8/2016 for Christmas. One was in stock the other one was supposed to be in stock on 11/18/2016. The in stock item arrived on 12/13/2016...5 weeks after order was placed. It wasn't mailed until 11/26/2016. The second...
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#978169
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