Not resolved

This company will show "in warehouse" ....a week or more trying to get out of stock items back in stock. I suspect to save on the $4.99 flat shipping charge.

Often it's one item needed to complete an outfit which is frustrating. They are not up front with customers and emails of inquiry are never answered. Impressions is also part of this group I discovered. They shorted me an item and I had a heck of a time getting this item sent after I finally called.........

after emails being ignored or answered in a manner that had nothing to do with my inquiry. Both have cute clothes but it's the pits dealing with customer service.

Product or Service Mentioned: Country Store Catalog Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Jan 12.
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